Shipping policy

Shipping Information

At Theora & Co, we are committed to providing you with a seamless and enjoyable shopping experience.

Complimentary Express Shipping

We are pleased to offer COMPLIMENTARY EXPRESS shipping on all orders.

Order Processing Time Frame

All orders are processed within 24 hours on any business day 

Delivery Timeframe

Express shipping typically takes 4-10 business days from the date of order confirmation. Please note that delivery times may vary slightly depending on your location and any carrier delays

International Shipping

We proudly ship worldwide Express with a delivery window of 4-10 business days, depending on customs processing in your region.

Customs & Duties

For international shipments, please be aware that customs fees, duties, and taxes may apply and are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing your order.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your order's journey and estimated delivery date.

Lost or Delayed Packages

If your order is delayed or you believe it may be lost in transit, please reach out to our customer service team at enquiries@theoraandco.com.au

Order Changes & Cancellations

Due to our fast processing times, we are unable to make changes or cancel orders once they have been placed. Please double-check your shipping information before completing your purchase.